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| Job Category : | Administration |
| Company Name: | Confidential |
| Position Name: | Retreat Center Coordinator |
| Location : | Confidential in Philadelphia, PA 19136 |
| Job Description : | Retreat Center Coordinator – Full TimeNon-profit organization dedicated to developing a missionary spirit in the laity and working for the preservation of the faith.We are seeking a Full Time Coordinator to assist our in our Retreat Center. We are looking for someone who is out going, supportive, can commit to deadlines, is flexible, and has a willingness to embrace our charism.If you have experience with the Archdiocese of Philadelphia, or Catholic Parishes in the Philadelphia area, this may be an ideal job for you!Essential Responsibilities:Event CoordinationProcess event inquiries from intake to implementation. Inquiries may come via phone, email, website, and/or in-person inquiries. May be the first point of contact in booking eventsIn collaboration with the Executive Director, assess the full needs of the individual, group, and/or organization to support their retreat and gatheringDevelop and maintain positive relationships with all individuals, groups, and organizations utilizing the Retreat Center for gatherings and retreatsCoordinate logistical support for events by effectively collaborating with operational departments, that is food service, maintenance, and housekeeping services, to arrange for support and internal servicesEnsure that retreat rooms are set up to meet the required needs for event activities and presentation. This includes arranging for audiovisual needs and table and chair arrangementsProcess event agreements and ensure their accuracy. Send to host coordinators in a timely fashion. In collaboration with the Executive Director, assess fee structure for groupsProcess all event invoices and collect deposits and payments recording them accurately and timelyKeep record of all payments and report to Executive Director of any payments and balances that are outstanding and overdueCreate and post event directional signs, welcome signs and room assignment notices within the facilityCoordinate and file all event specific documents, keeping them organized and easy to locate digitallyClose all events by taking down event signs, checking rooms for readiness for next group, and reporting any maintenance needs to Executive DirectorWelcome and host groups during the event and provide onsite event supportProgram and Retreat Registration * Manage the registration process for programs and offerings. Develop registration lists for each program that includes contact information and payment status. Communicate to participants any updates to support their readiness to participate in programs and retreatsAssist in the creating marketing materials and social media posts for programs and retreats. Materials will align with the branding requirementsKeep a current database, effectively communicating program details to participants, and process all program paymentsProcess all payments for programs and record all deposit and payments accurately and timelyAdministrative SupportActively participate in staff meetings and provide updates and recommendations to improve services and programsProcess and record all donations and process thank you cards. Maintain current a donor databasePeriodically Change and update the door code for the entranceFollow up on Retreat EvaluationsOrder office supplies and maintain the copy/room spaceProvide administrative support center staff team,Keep the Executive Director current with updatesRequirementsA Degree in Pastoral Ministry, Social Work, Business Management / Administration, Theology etc., preferred2-4 years’ experience in hospitality or church management preferred, or any satisfactory combination of experience and training that demonstrates the ability to perform the above described dutiesNon-Profit Experience is a plusExperience with event coordination and retreat planningKnowledge and understanding of Catholic church and organizations preferredMust be detail orientated with strong organizations skills and experience with handling financial transactionsFluent in Microsoft Office applications, especially in Word, Excel and Outlook.Experience with social media posting (Facebook and Instagram)Ability to welcome all who visit the center with the utmost respect and opennessExcellent and effective interpersonal and communication skills, and the ability to work well with people of all agesOpen to listen and to diverse opinions and perspectivesThe ability to be flexible, especially in regards to this positions’ work schedule, and possess a willingness to adapt to changing situations and to learn new tasksContinuing education is encouraged, including seminars and conferences deemed necessary by the DirectorBilingual English/Spanish is a plusEOEJob Type: Full-timeBenefits:Dental insuranceHealth insurancePaid time offVision insuranceSchedule:Monday to FridayEducation:Bachelor’s (Preferred)Experience:Customer service: 2 years (Preferred)Work Location: One location |
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