Job Opening for Office Administrator in The Payroll Factory (Napa, CA)

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Job Category : Administration
Company Name: The Payroll Factory
Position Name: Office Administrator
Location : Napa, CA
Job Description : The Payroll Factory provides professional and user-friendly payroll solutions, giving our clients peace of mind over one of the most important and sensitive areas of their business. We value and embrace innovation, strive to provide the best customer service possible and are trusted advisors to our clients. We’ve been in the business for 30 years and are excited to grow our team. And while we have high expectations for the role, we know you are out there! If you think you’d be a great fit, please apply. Primary Duties: Warmly greet visitors, answer and direct phone calls promptly as well as emails Client support with online payroll entry programs, timekeeping products, etc. Work discreetly with confidential information Efficiently handle a high volume of client requests and calls with a positive and energetic approach In-Person office position with a Monday through Friday work schedule of 8am to 5pm, assisting outside clients and visitors as needed Qualifications: High school diploma or an AA or BA in business, administration, or a related field Attention to detail with an intense ability to organize and prioritize A self-starter, able to work independently though comfortable and successful working collaboratively in a close-knit environment Exceptional customer service abilities and experience Excellent written and verbal communication skills, experience with Microsoft Office is a must Ability to successfully operate in a fast-paced, dynamic environment with high expectations of performance and daily deadline pressures Bi-Lingual English/Spanish is a huge plus! Benefits: Paid holidays, vacation/sick/float days Group Medical Insurance Plan Flexible Spending Accounts 401(k) Retirement Plan Opportunity for growth within organization Compensation is competitive and determined by multiple factors including candidate experience and expertise. Duties we hope the position will grow into in time: Payroll processing, complete with heavy data entry and with constant time constraints Identify and implement structural and procedural changes on a client-specific level during the evolution of the payroll relationship (increase efficiency and accuracy of the payroll) Strong typing and data-entry skills (10-key by touch), ability to interpret data effectively, with an outstanding level of accuracy
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