Due to the ongoing coronavirus pandemic, many firms are currently navigating the crisis’s financial and operational challenges. Businesses should continue operations while addressing the needs of their customers and suppliers to maintain enterprise resilience.
As such, many employees from various industries now work remotely to support business continuity throughout the crisis. However, it might be all an advantage until proven otherwise when a business face risks stemming from failing to secure sms messaging and work-related communications.
With employees having more freedom when working at home, using various unsecured communication tools to contact colleagues and customers is highly likely. There are multiple laws and regulations that businesses should adhere to when it comes to data protection.
Compliance with these regulations is of great importance, and to do so, companies must employ effective messaging and call monitoring solutions.
The rise of various digital communication platforms makes it more of an arduous task for firms in preventing risks associated with failing to facilitate and supervise business communications.
Telemessage is an excellent provider of efficient messaging solutions that can support various enterprises in secure communications. Messages are efficiently archived in a digital safe or retain.
During this pandemic, firms should know how to monitor business communications even with the change set up, and employees have no choice but to work remotely.
To learn more, read this infographic by TeleMessage.