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IT Support & Monitoring Engineer
Job reference : AW30030123 

   
Job description :
The IT Support & Monitoring engineer is responsible for monitoring the correct functioning of our IT infrastructure, report on the status and escalate issues to the IT Infrastructure team.This position required in a 24x7 team, so interested candidates should be able and willing to work weekend/night shifts. Job Description :- * Monitoring network and server status. * Receiving requests and support calls from customer and Escalating support calls. * Basic trouble shooting for Hosting, Domain name, email to customer. * Installing, supporting and maintaining new hardware and software. * Undertaking routine preventative measures and implementing, maintaining and monitoring network security.
 
Qualifications :
Qualifications :- * Diploma or higher of Network Engineering or IT related field * Web hosting software installation and configuration experience * Service oriented and the ability to process many tasks and requests in a fast moving environment. * Experience with Active Directory, ASP and ASP.net, PHP, JSP, MS-SQLServer, MySQL, DLLs, security issues and access control * Solid knowledge of Windows XP, Microsoft Office (especially Outlook) and workstation related support calls. * Problem solving skills. * Ability to communicate in English. * Must be flexible and be able to work AM and PM shifts on rotation and on weekends. * Excellent interpersonal skills to handle unhappy and irate customers with good written and verbal communication skills * Have experience about web hosting and mail server hosting.
 
   
Job information :
This job offer is open to foreigners and expatriates applicants.
 
Job location :
Bangkok, Thailand
 
Language :
English
 
Contract type :
Full Time
   
Salary :
Negotiable
   
  Please note this job reference before applying : AW30030123 
   
 
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